Access audits

From Our Toolkit

The Equality Act and the Disability Discrimination Act are anticipatory duties – this means you will need to plan ahead and not wait to be challenged about your services. A good way of assessing if you are providing access for all is to undertake an access audit.

An access audit is an assessment of the accessibility of an environment, its facilities and any services delivered from it (including your online presence).  An audit will take into consideration existing or potential users and any barriers.

It is recommended that you familiarise yourself with the Equality Act or the Disability Discrimination Act and then undertake an access audit, or approach an independent access auditor to conduct an access audit on your behalf. This will act as a baseline assessment from which you can create an action plan to address the recommendations from the audit.

Don’t panic about getting everything correct. One step at a time is good, accepting it is better to get one thing right before moving onto the next.

In-house Access Audits

Independent Access Auditor

Building projects and for funders an independent professional audit can be a requirement. The National Register of Access Consultants is a useful resource to find an auditor. But depending on your needs you may also consider approaching a local access group or working with your own disability advisory group.

Browse the toolkit
Search the toolkit
Toolkit contents

A one-page list of all the sections of the Toolkit.